Privacy Policy

1. Information We Collect

We collect information in several ways.

Information You Provide

When you place an order, create an account, subscribe to our emails, or contact us, we may collect:

• Name
• Email address
• Shipping address
• Billing address
• Telephone number
• Payment information, which is processed securely by our payment providers
• Order history
• Communications with us

Information Collected Automatically

When you visit our Website, we automatically collect certain information, including:

• IP address
• Browser type
• Device information
• Operating system
• Pages viewed
• Time spent on the Website
• Referral source
• Purchase activity
• Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

• Process and fulfill orders
• Deliver products
• Process payments
• Provide customer service
• Respond to enquiries
• Send order confirmations and shipping updates
• Send marketing emails, where permitted by applicable law
• Improve our Website and customer experience
• Detect fraud and protect our business
• Comply with legal obligations

3. Shopify

Our store is hosted by Shopify Inc.

Shopify provides the ecommerce platform that allows us to sell our products.

Your information may be stored through Shopify's secure data storage, databases, and applications protected by industry-standard security measures.

You can learn more about Shopify's privacy practices at: Shopify Privacy Policy .

4. Payments

Payments are securely processed by third-party payment providers, including Shopify Payments, Shop Pay, PayPal, and other payment providers we may offer.

We do not store your complete credit card information.

Payment providers process your payment information according to their own privacy policies.

5. Marketing Communications

If you subscribe to our mailing list or opt in during checkout, we may send you:

• Product launches
• New collections
• Exclusive offers
• Brand stories
• Events
• Company updates

You may unsubscribe at any time by using the unsubscribe link included in our emails.

6. Cookies

We use cookies and similar technologies to:

• Remember your preferences
• Keep items in your shopping cart
• Analyze Website traffic
• Improve Website performance
• Personalize content
• Measure advertising effectiveness

Cookies may be placed by us or by trusted third-party providers.

You can control cookies through your browser settings.

Please note that disabling cookies may affect Website functionality.

7. Analytics

We use analytics services, including:

• Google Analytics
• Shopify Analytics

These services help us understand how visitors use our Website.

Information collected may include:

• Pages visited
• Time spent on pages
• Device type
• Approximate location
• Website performance

You can opt out of Google Analytics by visiting: Google Analytics Opt-Out Browser Add-On .

8. Advertising

We may use advertising platforms, including:

• Meta, including Facebook and Instagram
• Google Ads
• Pinterest
• TikTok

These services may use cookies and pixels to:

• Measure advertising performance
• Build audiences
• Deliver personalized advertising
• Show relevant advertisements across the internet

9. Sharing Information

We do not sell your personal information.

We may share information with trusted service providers, including:

• Shopify
• Payment processors
• Shipping carriers
• Email marketing providers
• Marketing and advertising platforms
• Analytics providers
• Fraud prevention services

These providers only receive the information necessary to perform their services.

10. International Transfers

As we operate internationally, your information may be transferred to and processed in countries outside your country of residence, including the United States and Australia.

Where required, we take reasonable steps to ensure your information receives an appropriate level of protection.

11. Data Retention

We retain your information only for as long as reasonably necessary to:

• Fulfill your orders
• Provide customer support
• Meet legal and tax obligations
• Resolve disputes
• Enforce our agreements

12. Security

We take reasonable administrative, technical, and physical measures to protect your personal information.

However, no method of transmission over the internet or electronic storage is completely secure.

13. Your Rights

Depending on where you live, you may have rights including the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent
• Opt out of marketing communications
• Request a copy of your personal information
• Request information regarding how your personal information is used

California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

Australian residents may have rights under the Australian Privacy Act 1988.

To exercise your rights, please contact us using the details below.

14. Children's Privacy

Our Website is not intended for children under the age of 13.

We do not knowingly collect personal information from children.

If we become aware that we have collected personal information from a child, we will delete it promptly.

15. Third-Party Websites

Our Website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites.

We encourage you to review their privacy policies before providing personal information.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Changes become effective immediately upon publication on this Website.

The Effective Date at the top of this page will indicate the latest revision.

17. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us: